Faster KYC with AI Agents
Automate manual KYC and KYB processes and customer communication with Caracal
Built for all kinds of fintech companies
Insurance
Lending
Crypto
Investment
Neobank
Insurance
Lending
Crypto
Investment
Neobank
Insurance
Lending
Crypto
Investment
Neobank
ADVANTAGES
ADVANTAGES
ADVANTAGES
AI-powered manual KYC review in real time, based on your policy
Caracal automates the process of manual KYC and KYB review and guides your customer through the process. Caracal only brings out-of-scope cases to your attention, ensuring that your time is spent on cases that need it most.
BUILT FOR SCALE
BUILT FOR SCALE
BUILT FOR SCALE
Onboard more customers without the hassle of hiring
Onboard more customers without the hassle of hiring
Caracal automates manual KYC for as many customers as you need. Increase your throughput overnight, without scrambling to hire more operations staff.
Caracal automates manual KYC for as many customers as you need. Increase your throughput overnight, without scrambling to hire more operations staff.
PERFECT EXECUTION
PERFECT EXECUTION
PERFECT EXECUTION
PERFECT EXECUTION
Strict policy adherence, zero human mistakes
Strict policy adherence, zero human mistakes
Caracal ensures that every customer benefits from your carefully crafted KYC policy, while eliminating the need for manual QA.
Caracal ensures that every customer benefits from your carefully crafted KYC policy, while eliminating the need for manual QA.
EMPATHETIC VOICE
EMPATHETIC VOICE
EMPATHETIC VOICE
EMPATHETIC VOICE
Human touch for customers, sharp ear for fraudsters
Human touch for customers, sharp ear for fraudsters
Caracal integrates with your customer service tool, guiding customers through the KYC process over chat and call, and detecting fraudsters with probing questions.
Caracal integrates with your customer service tool, guiding customers through the KYC process over chat and call, and detecting fraudsters with probing questions.
FEATURES
FEATURES
FEATURES
FEATURES
Feature Highlights
Review Logs
Check the data points behind every decision that Caracal takes
Review Logs
Check the data points behind every decision that Caracal takes
Review Logs
Check the data points behind every decision that Caracal takes
Review Logs
Check the data points behind every decision that Caracal takes
Human-in-the-loop
Change Caracal's decisions or take over ongoing customer conversations
Human-in-the-loop
Change Caracal's decisions or take over ongoing customer conversations
Human-in-the-loop
Change Caracal's decisions or take over ongoing customer conversations
Human-in-the-loop
Change Caracal's decisions or take over ongoing customer conversations
No-Code Policy Builder
Use existing templates or configure your own manual KYC policy within minutes
No-Code Policy Builder
Use existing templates or configure your own manual KYC policy within minutes
No-Code Policy Builder
Use existing templates or configure your own manual KYC policy within minutes
No-Code Policy Builder
Use existing templates or configure your own manual KYC policy within minutes
Policy Backtesting
Understand the impact of policy changes based on previous data
Policy Backtesting
Understand the impact of policy changes based on previous data
Policy Backtesting
Understand the impact of policy changes based on previous data
Policy Backtesting
Understand the impact of policy changes based on previous data
Reports
Analyse your KYC funnel and identify bottlenecks from detailed and extensive reports
Reports
Analyse your KYC funnel and identify bottlenecks from detailed and extensive reports
Reports
Analyse your KYC funnel and identify bottlenecks from detailed and extensive reports
Reports
Analyse your KYC funnel and identify bottlenecks from detailed and extensive reports
Role-based Access
Manage user permissions securely, ensuring data protection and controlled access for your team.
Role-based Access
Manage user permissions securely, ensuring data protection and controlled access for your team.
Role-based Access
Manage user permissions securely, ensuring data protection and controlled access for your team.
Role-based Access
Manage user permissions securely, ensuring data protection and controlled access for your team.
INTEGRATIONS
INTEGRATIONS
INTEGRATIONS
INTEGRATIONS
Seamless data transfer with all your tools
Seamless data transfer with all your tools
Seamless data transfer with all your tools
Caracal integrates with your existing tools and internal systems, saving you from tab-switching hell
Caracal integrates with your existing tools and internal systems, saving you from tab-switching hell
Caracal integrates with your existing tools and internal systems, saving you from tab-switching hell
Decentro
Hyperverge
Perfios
Intercom
Freshchat
Zendesk
Google Sheets
Airtable
Retool